Tag Archives: starting out

Help! I’ve been put in charge of “Knowledge”!

If you’ve just been put in charge of Knowledge at your law firm and you are wondering where on earth to begin, take a deep breath and start here…     What is “Knowledge” and “Knowledge Management”? Before you understand how … Continue reading

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KM Fundamentals

I’ve been updating my slides for my KM: The Works session next Wednesday (25th May – I have a cancellation, so one spot left, so if you want it, hurry & book). This made me think back to some of … Continue reading

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Get the foundations right

  Do you fit any of these categories? a lawyer who swapped from practice into knowledge work without any training in KM/someone who is about to make the change a Partner who has taken on responsibility for Knowledge issues in … Continue reading

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Process design and mapping 101 for lawyers

1. What is process design? Process design is the activity which shapes the form of the services that a law firm delivers to its clients, in accordance with their strategy, and the process that produces them. 2.What is process mapping? … Continue reading

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Do something to improve knowledge-sharing… do anything… just do something.

When I started my knowledge-sharing group in 2008, one of the first topics members wanted to discuss was “top tips for improving knowledge-sharing”. After the discussion had been going for a while, one of the members said how interesting it … Continue reading

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Getting started with KM

Are you a partner in a medium-sized or smaller firm, who knows KM could help you in improving your firm’s effectiveness, but is unsure where to start?  These are a few ideas which I hope will help overcome the inertia. … Continue reading

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When should KM become a priority?

Those managing small to medium-sized law firms often struggle to balance competing practice management costs and decide how to prioritise their spending. This post looks at practical situations which suggest that your law firm ought to be prioritising knowledge management … Continue reading

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