Tag Archives: process

Learning KM in 2017

If you plan to improve your learning and networking in 2017, I’ve got the following events coming up which will interest you:   January 25th – KM: The Works – London A day-long foundation course in professional services sector KM. … Continue reading

Posted in Events, KM, Knowledge Network UK, Legal Project Management, Measurement, Personal Knowledge Management, Process, Professional Support Lawyers, Strategy, The Knowledge Business, Training and learning | Tagged , , , , , , , , , | 2 Comments

Process design and mapping 101 for lawyers

1. What is process design? Process design is the activity which shapes the form of the services that a law firm delivers to its clients, in accordance with their strategy, and the process that produces them. 2.What is process mapping? … Continue reading

Posted in KM, Legal Project Management, Process | Tagged , , , , , , , , , , | 3 Comments