Tag Archives: knowledge management

The penultimate bundle is here

All this week I’ve been offering some bundles of innovation, learning and knowledge loveliness. But it’s nearly over: the last bundle comes out tomorrow. This penultimate bundle goes back to the fundamentals of Knowledge Management and includes: A copy of … Continue reading

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What is KM? A snippet tip.

There are so many definitions of KM … But what do KMers actually do?   Create/support connections Encourage conversations and learning Collect content Improve processes Do this strategically for successful organisations   Previous snippet tips – “Information & knowledge” and … Continue reading

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Knowledge and information

Snippet tip Information = blah blah Knowledge = bleh bleh Why bother? Because the *effective* tools and techniques for the creation, storage, access and sharing of information and knowledge are different. Don’t waste your money trying to manage knowledge in the … Continue reading

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You can’t manage knowledge!

Knowledge is different to information and data. It is contained in people’s brains. Accessing it can often be difficult and rather idiosyncratic. How can we manage what is in people’s brains? Surely there is no such thing as “Knowledge Management”? … Continue reading

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Want to spend a year living knowledgeably?

The proof of the proof is checked and is ready to be turned into a book – “A Year of Living Knowledgeably: 12 KM Projects for Law Firms” is off to the printers! When I wrote “KM Handbook” for the … Continue reading

Posted in KM, Measurement, Personal Knowledge Management, Process, Professional Support Lawyers, Strategy, Training and learning, Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

Get the foundations right

  Do you fit any of these categories? a lawyer who swapped from practice into knowledge work without any training in KM/someone who is about to make the change a Partner who has taken on responsibility for Knowledge issues in … Continue reading

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Randomised coffee trials

I’m a fan of conversation to faciliate knowledge-sharing and build trusting networks. I’m also a fan of injecting a bit of serendipity into knowledge management generally. As a result I’m a big fan of RCTs, which are … serendipitous conversations! … Continue reading

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