Tag Archives: KN UK

Understanding clients

You probably realise that client satisfaction affects the amount of write offs on bills, but did you know that it also has an effect on how *quickly* your bills get paid too? Yesterday I was at our KN-UK Bristol talk … Continue reading

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How to write in plain English

Did you know that … 80% of lawyers think their writing is above average when in fact … only 5% of their clients agree! Yesterday, Sarah Fox, 500 word lawyer, spoke to my Birmingham KN-UK group on writing in plain … Continue reading

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Leadership and Influencing

We had a very interesting KN-UK session yesterday on leadership and influencing with Carol Skolimowski of CAPCC, which included a wide-ranging discussion touching on managing millenials, encouraging women into leadership and herding cats. I imagine everyone’s takeaways were different, but … Continue reading

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Up-coming training

A quick round-up of up-coming training events: Wednesday 8th June, 12.30-2.30, Bristol – “Who is leading who?“ a workshop on leadership and influencing by Carol Skolimowski, CAPCC Tuesday 14th June, 12.30-2.30, Birmingham – “Avoid lethal writing” a training lunch on … Continue reading

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Getting savvier …

We had our media-savvy training yesterday at KN-UK Bristol – a very interesting 2 hours with Tony Coll, former BBC journalist and presenter. Although I personally may not need to get my kind of business on the front page of … Continue reading

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Raising your professional profile with journalists

Many PSLs are responsible for their department’s knowledge-based marketing, which often focuses on written articles about technical aspects of the law, but should you be improving your relationship with journalists? If so, how do you know what they want from … Continue reading

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Writing in plain English (Part 4 of 4)

  Yesterday Sarah gave us a really useful acronym – write – to improve the process of our writing. Today, in our last discussion, I asked her to drill down some more on how to write clearly and what to … Continue reading

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