Tag Archives: expert database

What makes an expert?

Johan Brown Grant, KMer at USPS OIG, asked an interesting question on twitter (he’s @KMbyDrGrant) earlier this month: “When does someone become an expert? At what point do they cross that threshold?“. I often talk and write about the importance … Continue reading

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5 questions to get your experts database working

With so much information generally available, it is increasingly important to know who is an expert in what knowledge within your organisation. Most law firms have had some form of “White Pages” (an internal address book, adapted to an organisation’s … Continue reading

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