Lexpo in pictures



And you can see the official photos here.


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(How many abbreviations can I get into one title?!)

If you are a knowledge lawyer, professional support lawyer or other legally trained person doing KM work in a law firm, and you fancy getting to know others who do this fantastic and frustrating job, get in touch.

If you’ve followed this blog for a while, you’ll have heard me talk a number of times about RCTs and the benefits of conversation for trusting networks. I’m a fan. So I thought I’d set up an informal RCT project of my own for PSLs/KLs across the world.

All via skype or zoom or your favourite video conference platform.

All at your own convenience, at your own desk.

  1. Join the list by messaging me.
  2. I’ll pair you up with a random person.
  3. Then it’s up to you to arrange a time for a chat.
  4. If lots of people sign up, I’ll then pair you up with another random person 8 weeks later (or so).

If you’d like to join in, you can comment below, or message me on twitter, LinkedIn or via email. All the ways to get in touch with me are here.

Café by Kris Atomic via Unsplash

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AI & cognitive computing

There were so many interesting presentations at Lexpo last month on AI and blockchain, I thought I’d start collecting some interesting articles on the subject.

(If you’d like to see a few photos from Lexpo, they’re on my Facebook page here)

Pop back later for new additions (latest at the top).



And if you are interested, I’ve some KN-UK training coming up this month (May 2018) on AI & cognitive in Bristol and Birmingham.

All events – https://www.eventbrite.co.uk/o/helene-russell-8106380210

And if you would like a reminder when this page is updated, follow the blog using the button at the top right or sign up for the busy person’s news (approx. monthly).


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We learn more by …


Click here for my training programme for Knowledge and Learning in UK.

And if you’ve enjoyed this quotation, follow the blog or sign up for the busy-person’s summary here.

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A blue ocean shift in a law firm

I’ve written before about Blue Ocean strategies.

This morning I read this very interesting post about a law firm in Central Asia who decided to make a blue ocean shift and refocused their business.

It must have been a daunting prospect to change, but they appear to have created a special niche for themselves and created a business which is different to most corporate law firms, ultimately winning a prestigious international award recognising their innovative approach.


As they said themselves, they needed to accept a shift rather than a gradual change.


A butterfly is not merely a more sophisticated version of a caterpillar, but rather a completely new organism with its own unique qualities.”



Let me know what you think about their “shift” in the comments below.

And if you are interested in Strategy and Innovation, come along to my workshops in London.

Photo by Annie Spratt on Unsplash

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On sharing knowledge …

If you are interested in knowledge sharing, click here to visit my website where my articles for Managing Partner on knowledge sharing in law firms are available.

And if you are looking for UK Knowledge Management training ….

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In the fishbowl

Recently I attended a knowledge conference in an entirely different sector (knowledge mobilisation in health and social care) where I came across lots of ideas which were new to me which I’d like to share.

One of these was the “fishbowl conversation”, which particularly interested me as a means to have a conversation (with all the benefits that a small 4 person face-to-face conversation has) but share that conversation with a group.

As anyone who has met me/spoken to me/read this blog for a while will know, I am very keen on conversation as an efficient and effective means to uncover and share knowledge, so I was excited by the idea of a technique which promised to share the uncovered knowledge and experience from a conversation, including the non-verbal communication, with a wider audience.


goldfish bowl

Photo by kazuend on Unsplash


A fishbowl conversation works with two concentric circles of chairs:

  • The inner circle of about 4 people are the speakers and drive the conversation.
  • The outer circle sits quietly, listens, observes and thinks.

There is one spare chair in the inner circle and when someone from the outer circle wishes to join the conversation, they sit in the vacant chair and someone from the inner circle must leave and join the audience.

Often the inner circle also has an object (in our “fishbowl” it was …  of course … a model of Dory from Finding Nemo) to hold to make sure that only one person speaks at a time and there isn’t too much interrupting.

As well as listening to the verbal communication, the outer circle can observe the non-verbal communication and dynamics of the conversation.


I found the experience very interesting and I learned a lot from hearing other people’s experiences.

On hearing about the technique, I had wondered if those in the inner circle would feel shy or “on show” and so feel inhibited from sharing negative experiences, but that didn’t appear to happen.

The inner-circle changed quite seamlessly. There was respectful sharing and no one appeared to find the experience stressful. I personally didn’t join the inner circle as the topic under discussion wasn’t something I knew anything at all about, but those who did said afterwards that the experience was almost as intimate as a normal conversation and it didn’t feel like they were “on show” or on a panel.

There are different types of “fishbowl conversation”, depending on what the inner conversation is for.

The version I took part in is called an “open fishbowl” as those in the outer circle can join the inner circle, but there is also a “closed fishbowl” when the inner circle remains the same throughout the conversation and those in the outer circle stay in their seats and listen to the whole conversation without joining in.

What do you think?

Have you already tried this technique out? Did it work? How did you find it? Could this technique be useful in learning and knowledge-sharing situations or for difficult conversations in a business setting?

Thanks to Victoria Treadway and Tracey Pratchett (NHS knowledge and information services) for introducing me to fishbowls.

More info and resources


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