Category Archives: KM

Knowledge Management

6 steps to getting Lessons *Learned*

Lesson learning, retrospectives, look-backs, AALs, AARs, whatever you call it, it makes sense to learn what works and doesn’t within your own organisation – stops you reinventing the wheel, shares expertise around, keeps clients happy etc etc. So why don’t … Continue reading

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The 3 minute KM plan

I still follow The Thesis Whisperer blog from my days doing my MBA and recently they hosted a guest blog from Mary Woessner who described her involvement in the “three minute thesis” competition (3MT). In the 3MT competition, PhD candidates … Continue reading

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5 questions to get your experts database working

With so much information generally available, it is increasingly important to know who is an expert in what knowledge within your organisation. Most law firms have had some form of “White Pages” (an internal address book, adapted to an organisation’s … Continue reading

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Learning at work week

For Learning at Work Week I chose 5 of my favourite learning resources to share with everyone, and I’ve been tweeting them at 10am, 2pm and 5.30pm. For those of you who missed them, here they are: Reflective learning download and info … Continue reading

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Your Knowledge Vision

I was helping a law firm with their KM strategy recently and one thing they found thought-provoking was having a “Knowledge Vision”.   What is it? A “Knowledge Vision” captures the essence of your knowledge strategy and is aspirational in … Continue reading

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Knowledge and information

Snippet tip Information = blah blah Knowledge = bleh bleh Why bother? Because the *effective* tools and techniques for the creation, storage, access and sharing of information and knowledge are different. Don’t waste your money trying to manage knowledge in the … Continue reading

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My first RCT

Last week I had my first ever personal skype RCT meeting… An “RCT” is a programme which connects people randomly for coffee and a chat (with no expectations around content of the conversation), the aim being to improving trusting networks … Continue reading

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