Category Archives: KM

Knowledge Management

5 questions to get your experts database working

With so much information generally available, it is increasingly important to know who is an expert in what knowledge within your organisation. Most law firms have had some form of “White Pages” (an internal address book, adapted to an organisation’s … Continue reading

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Learning at work week

For Learning at Work Week I chose 5 of my favourite learning resources to share with everyone, and I’ve been tweeting them at 10am, 2pm and 5.30pm. For those of you who missed them, here they are: Reflective learning download and info … Continue reading

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Your Knowledge Vision

I was helping a law firm with their KM strategy recently and one thing they found thought-provoking was having a “Knowledge Vision”.   What is it? A “Knowledge Vision” captures the essence of your knowledge strategy and is aspirational in … Continue reading

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Knowledge and information

Snippet tip Information = blah blah Knowledge = bleh bleh Why bother? Because the *effective* tools and techniques for the creation, storage, access and sharing of information and knowledge are different. Don’t waste your money trying to manage knowledge in the … Continue reading

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My first RCT

Last week I had my first ever personal skype RCT meeting… An “RCT” is a programme which connects people randomly for coffee and a chat (with no expectations around content of the conversation), the aim being to improving trusting networks … Continue reading

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Nice interface

I am usually more interested in the human, conversational, networking, learning side of KM than the technology (I’ve seen too many people think the answer to their lack of knowledge sharing culture is a new bit of tech) but I do … Continue reading

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Help! I’ve been put in charge of “Knowledge”!

If you’ve just been put in charge of Knowledge at your law firm and you are wondering where on earth to begin, take a deep breath and start here…     What is “Knowledge” and “Knowledge Management”? Before you understand how … Continue reading

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