Author Archives: knowledge4lawyers

About knowledge4lawyers

I am a lawyer and a Knowledge Management expert. Through The Knowledge Business I help law firms improve their efficiency and profitability through knowledge services - consultancy, training and implementation help.

What is KM? A snippet tip.

There are so many definitions of KM … But what do KMers actually do?   Create/support connections Encourage conversations and learning Collect content Improve processes Do this strategically for successful organisations   Previous snippet tips – “Information & knowledge” and … Continue reading

Posted in KM | Tagged , | Leave a comment

It’s planning time :-)

Each Autumn I plan the various programmes for next year’s Knowledge Network UK (KN-UK). It is one of my favourite times of year – thinking about all the interesting new stuff to learn and looking ahead to a shiny new … Continue reading

Posted in Events, Knowledge Network UK | Tagged , , , , | Leave a comment

Blue Oceans: the basics

I’m reading Blue Ocean Shift at the moment – the practical guide to the more theoretical Blue Ocean Strategy. I teach strategy as part of my KM foundation course and separately in afternoon workshops and I’ve found that the red … Continue reading

Posted in Strategy | Tagged , , , , | Leave a comment

Online courses – 4 questions

I’ve been thinking about developing some online courses for a while. I get a lot of emails from KMers outside the UK who’d like to take a course of mine, but can’t get to London when they’re on. I’d like … Continue reading

Posted in Measurement, Training and learning | Tagged , , , , , | Leave a comment

I have a space left …

Just a quick one … I have a couple of spaces left in my last 3 training events of the year. If you want one, click for more info & to book:   KM: The Works – a day-long foundation … Continue reading

Posted in Events, KM, Knowledge Network UK, Measurement, Professional Support Lawyers, The Knowledge Business | Tagged , , , , | Leave a comment

What is your key competency?

Follow the blog with the button at the top right, or sign up for the busy-person’s monthly summary.

Posted in collaboration, quotes | Tagged , | Leave a comment

6 steps to getting Lessons *Learned*

Lesson learning, retrospectives, look-backs, AALs, AARs, whatever you call it, it makes sense to learn what works and doesn’t within your own organisation – stops you reinventing the wheel, shares expertise around, keeps clients happy etc etc. So why don’t … Continue reading

Posted in KM, Process, Training and learning | Tagged , , , , | Leave a comment