We had a very interesting KN-UK session yesterday on leadership and influencing with Carol Skolimowski of CAPCC, which included a wide-ranging discussion touching on managing millenials, encouraging women into leadership and herding cats.
I imagine everyone’s takeaways were different, but these are my top ten:
- We are all on a journey learning our leadership capabilities, some people start with natural skills, but we can all learn/improve.
- We need to understand ourselves first – our values, un-crossable lines and emotional triggers.
- We need to spend time investigating and understanding those whom we are trying to influence – their needs, triggers and the language/goals/outcomes they find most useful and persuasive. Our organisation may have a mission statement but how do our individual roles fit with that statement? Our purpose must be aligned, but it will be different in each team. It needs to “ring true” with team members.
- The importance of honesty, communication and authenticity, and the value of building trust.
- Always have an objective, strategy and tactical plan for how you will undertake important influencing projects.
- Be brave – offer your expertise where you can help your organisation, don’t wait to be asked.
- Be tactical – ask for help in influencing, use the help of your allies and try to understand those who don’t yet “get it”, and consider the timing of your conversations.
- Be present – positive energy and conversation pay dividends, so don’t think there isn’t time for it.
- Be authentic – when necessary, express your frustration at not being able to help the business with your expertise.
- The impotance of reflective and continuous learning.
If you were there, what were your top 3 takeaways?
If you weren’t there, what would you add and what are your own top tips for influencing and leading? Or your top challenges?
And don’t forget that KN-UK annual members benefit from a discounted trial coaching session with Carol, if they want to give it a try.
If you would like to learn more about KN-UK and our fantastic value regional training for law firms and KMers, have a look at our website and our programme of events for Bristol, Birmingham and Manchester.
If you would like to get emails and reminders about KN-UK, you can sign up here. We also run an annual best practice survey, which is always interesting, so why not sign up so you can take part?