Ark PSL conference

Just a quick note to let you know that the details have just been released for Ark’s PSL/Knowledge Lawyer conference on 7th November.

I’ll be there, speaking about using measurement systems to demonstrate ROI in KM projects, alongside Emma Dufty of Greenwoods.

  • Why investing time in designing appropriate measurement systems is worthwhile
  • Designing measurement systems into new projects
  • Challenges of adding measurement systems into existing projects
  • Choosing which metrics to combine to obtain a balanced measure of performance
  • How to manage potential “gaming” of results

Link to the website here.

Link to the brochure here.

Hope to see you there!

*Update*

My slides are now on slideshare

and you can get advice on setting up your own measurement systems here.

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About knowledge4lawyers

I am a lawyer and a Knowledge Management expert. Through The Knowledge Business I help law firms improve their efficiency and profitability through knowledge services - consultancy, training and implementation help.
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One Response to Ark PSL conference

  1. Pingback: Recent blog posts | Knowledge Management for lawyers

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