Be the best at the basics

It is so easy to be seduced by the latest management fad or the topic of the day, but if your firm doesn’t have a solid grounding in the basics, it’ll struggle to fly. If I had to list 5 top KM basics that all firms should have in place, they’d be

  1. Have a strategy – refer to it, revise it, keep it alive
  2. Measure results – and act on those measurements, advertise successes and ditch failures – act on data not hunches
  3. Market KM – make sure everyone understands “the point” or they’ll never take time out to help
  4. Connect people – once the basic explicit data has been captured & staff have the basics to do their jobs, concentrate on connecting people – everyone prefers to speak to each other for more nuanced answers, so connect them in multiple ways for maximum results
  5. Leverage – whether it is existing software, existing knowledge, existing people – reduce, reuse, recycle

What would your top 5 basics be?

 

I talk about the basics of KM in my popular “KM: The Works” training session, which are every January, May and September in London. Find out more here. Or find all the latest events on Eventbrite here.

Do you want an occasional (approx monthly) email with updates about my latest blog post and open training events? Sign up here.

For help and advice visit TheKnowledgeBusiness.

Or if you prefer to “DIY” get “Knowledge Management Handbook” here.

 

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About knowledge4lawyers

I am a lawyer and a Knowledge Management expert. Through The Knowledge Business I help law firms improve their efficiency and profitability through knowledge services - consultancy, training and implementation help.
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2 Responses to Be the best at the basics

  1. Pingback: When should KM become a priority? | Knowledge for Lawyers

  2. Pingback: KM Fundamentals | Knowledge for Lawyers

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